200 S Union Ave | Havre De Grace, MD 21078 (410) 939-1485

1) CANCELATIONS MUST BE RECEIVED AT LEAST 10 DAYS PRIOR TO RESERVATION TO AVOID BEING CHARGED ONE NIGHT'S STAY OR 50% OF THE STAY IF LENGTH OF STAY IS MORE THAN TWO NIGHT'S. IF THE R00M(S) IS RE-RENTED A $15.00 CANCELLATION FEE WILL BE CHARGED.

2) GUESTS WHO SHORTEN THEIR VISIT WITHIN THE TEN DAY CANCELLATION PERIOD ARE ALSO SUBJECT TO THE SAME POLICY.

3) GUESTS WHO SHORTEN THE LENGTH OF THE RESERVATION, DURING THEIR STAY MUST PAY FOR THE ENTIRE LENGTH OF STAY AND WILL BE REFUNDED ONLY IF THE ROOM(S) ARE RE-RENTED.

4) CHECK-IN IS 2:00 P.M. TO 9:00 P.M. IF AN ALTERNATE CHECK-IN IS REQUIRED, PLEASE MAKE ARRANGEMENTS WITH THE OWNER OR STAFF PRIOR TO CHECK-IN.

5) OCCUPANCY OVER TWO PERSONS PER ROOM IS AN ADDITIONAL $10.00 PER PERSON PER NIGHT

6)THE ENTIRE INTERIOR OF THE SPENCER-SILVER MANSION AND CARRIAGE HOUSE IS STRICTLY NON- SMOKING. SMOKING IS PERMITTED ON PORCHES. A CLEANING FEE OF $100.00 WILL BE CHARGED IF A GUEST SMOKES IN ANY INTERIOR ROOMS ( IN THE OWNER'S OPINION AND AT OWNER'S DISCRETION) THIS MAY ALSO RESULT IN THE IMMEDIATE EVICTION OF THE GUEST WITH NO REFUND

7) THE GUEST IS RESPONSIBLE FOR ALL DAMAGES TO EQUIPMENT OR PROPERTY OWNED BY THE SPENCER-SILVER MANSION (IF USED BY GUEST) OR IF THE SAID PROPERTY OR EQUIPMENT IS LOST, STOLEN OR MISPLACED

8) THE SPENCER-SILVER MANSION AND IT'S EMPLOYEES ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN ITEMS. HOWEVER, WE DO MAKE EVERY EFFORT TO RETRIEVE AND RETURN (AT GUESTS EXPENSE IF RETURNED BY MAIL) THOSE ITEMS LEFT BEHIND IN ERROR. The guest will be expected to pay for the cost of sending returned articles plus an additional $10.00 fee for our return service.

9) THE SPENCER-SILVER MANSION RESERVES THE RIGHT TO IMMEDIATELY EVICT (WITHOUT REFUND) ANY GUESTS WHO ACTS IN A MANNER THAT WE DEEM UNSAFE EITHER TO HIMSELF OR OTHERS OR THE SPENCER-SILVER MANSION PROPERTY ITSELF

10) ALL CHARGES ARE SUBJECT TO MD. SALES TAX

IT IS OUR CONTINUED PLEASURE TO SERVE ALL OF OUR GUESTS . WE HAVE IMPLEMENTED THESE POLICIES TO ENSURE THAT ALL OF OUR GUESTS HAVE A RELAXING TIME HERE, TAKING WITH THEM FOND MEMORIES. IF YOU HAVE ANY QUESTIONS REGARDING OUR TERMS AND CONDITIONS OR OUR CANCELATION POLICY, FEEL FREE TO CALL AND SPEAK TO THE OWNER OR OUR STAFF.